Privacy Policy

At XPDesk, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and business information when you access our platform and use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: When you create an account, we may collect your name, email address, phone number, billing information, and other details necessary for account setup.
  • Business Information: As you use XPDesk, we collect information related to your business operations, including financial data, employee information, project details, and other business-specific data you upload or enter into the platform.
  • Usage Data: We collect information about how you access and interact with our platform, including device information, browser type, IP address, and usage patterns.
  • Cookies: We use cookies and similar technologies to improve your experience on our website and to track user behavior for analytics purposes.


2. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To provide, maintain, and enhance the functionality of our ERP platform, including HR, Sales, Project Management, and Accounting systems.
  • Communication: To communicate with you about updates, service improvements, and support inquiries.
  • Account Management: To manage your account, process transactions, and provide you with personalized features.
  • Security and Fraud Prevention: To monitor usage for security, prevent fraud, and protect the integrity of our platform.
  • Analytics and Improvement: To analyze how our platform is used and to improve our services, functionality, and user experience.


3. Sharing Your Information

We do not share your personal or business information with third parties except in the following circumstances:

  • Service Providers: We may share your data with trusted third-party vendors who assist us in providing services, such as payment processing, data storage, and customer support. These providers are obligated to protect your data and use it only for the services we request.
  • Legal Compliance: We may disclose your information when required by law or in response to valid legal requests, such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.


4. Data Retention

We retain your personal and business information for as long as your account is active or as needed to provide you with our services. If you choose to close your account, we will retain your data for as long as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.


5. Data Security

We employ industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. This includes encryption, firewalls, and secure access controls. However, please note that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.


6. Your Rights and Choices

You have the right to:

  • Access and Update: You can access and update your personal information at any time through your account settings.
  • Data Deletion: You can request the deletion of your account and personal data. Please note that certain information may be retained for legal and operational purposes.
  • Opt-Out of Communications: You can opt out of receiving marketing communications by following the unsubscribe instructions in emails or contacting us directly.


7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our platform. Cookies are small files stored on your device that help us remember your preferences, personalize content, and analyze traffic. You can manage your cookie preferences through your browser settings.


8. International Data Transfers

If you are accessing our services from outside the country where our servers are located, please be aware that your information may be transferred to and processed in another country. By using XPDesk, you consent to the transfer of your data across borders in accordance with this Privacy Policy.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated policy on our website with a revised “Last Updated” date. Continued use of our platform after changes to this policy indicates your acceptance of the updated terms.


10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: privacy@xpdesk.com